In case of loss

What to do if Loss Occurs

If you have experienced a loss that you believe may be covered by your policy, it is important to take steps that may help to reduce your loss and make your claims process run smoothly.

1. Secure your property to reduce further damage:

  • Water damage:Shut off water supply and remove excess water, lift personal property off the floor
  • Exposed roof decking:Have the exposed area covered to prevent further water damage
  • Split door jamb:Secure the door
  • Frozen pipes: Restore heat

2. Notify authorities

In cases of theft, burglary, robbery, vandalism, malicious acts or mysterious disappearance of property, you will need to:

  • Notify the police or authorities having jurisdiction
  • Supply MMI with information about the circumstances of the claim, as well as reasonable evidence to support the amount claimed
  • Supply MMI with an accurate description of the items damaged or stolen, where and when they were acquired, and the cost to replace each item

3. Report all property and liability losses

  • Report your claim as soon as possible
  • Contact your local church representative if you have one
  • If you are unable to contact your local church representative, please contact Mennonite Mutual Insurance directly by calling:

Call Us

Monday – Friday from 8:30am – 4:30pm
After Hours Claims Line: 1-866-222-6996

How much insurance is right for me?

Contact MMI today and speak with one of our Insurance Advisors. We’ll be happy to provide you with a free no-obligation quote!

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